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| Service & Repair |
Need to get your phone fixed? Want to upgrade your phone's software? Nextel Service
& Repair Centers can help!
Nextel also offers convenient service programs to minimize your downtime and repair
costs:
Nextel Phone Service Programs
Select an option for more details and information on how to sign up.
| Option |
Description |
Cost |
Walk-in Express Program
...Immediately available from TSW Wireless! |
Repair or replace your phone in about an hour |
$35 / phone / visit |
| Door-to-Door Express Program |
Repair or replace your phone through the mail |
$50 / phone / use |
| National Service & Repair Pricing |
Repair damage not covered by Walk-in Express or Door-to-Door Express |
Varies by level |
| Nextel Service Plan |
Walk-in Express, Door-to-Door Express, & National Service & Repair Pricing
for all the phones on your account |
$2.50 / phone / month |
| Direct ProtectSM Insurance |
Coverage for loss, theft & incidental damage |
$4.95 / phone / month & deductible |
BlackBerry Handheld Service Programs
For more information or to sign up for a BlackBerry service program, contact your
Nextel representative, or call Customer Care at 800-639-6111.
| Option |
Description |
Cost |
| Walk-in Express |
Repair or replace your BlackBerry handheld in 24 to 48 hours |
$35 / handheld / visit |
| Monthly Service Plan |
Repair or replace your BlackBerry handheld in 24 to 48 hours |
$2.50 / handheld / month |
| Direct ProtectSM Insurance |
Coverage for loss, theft & incidental damage insurance |
$4.95 / handheld / month & deductible |
Service options are available for active BlackBerry handhelds on Nextel accounts
in good standing. Abuse, liquid damage, excessive wear and tear, and misuse are not
covered. Certain malfunctions may not be covered. Replacement is at the discretion
of the repair center. Coverage is subject to the terms of the Research in Motion
limited warranty. Pricing is subject to change. Nextel reserves the right to modify
or terminate this program at any time without notification. |
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